Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"e14afd39126d32fb461aa9b9bc8f50ac0d01802a_lout","branding":{"id":"10","key":"uis","name":"Utoolity Information Security","portalBaseUrl":"/servicedesk/customer/portal/10"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e6c96ca8-24bc-4ee6-bbdf-f40c3dbbf6f6/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmYjY3ODlhZi0wMjY4LTQ1YmItODU4My1jMDZiMThkYWE3MmEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU2Yzk2Y2E4LTI0YmMtNGVlNi1iYmRmLWY0MGMzZGJiZjZmNiI6WyJyZWFkIl19LCJleHAiOjE3ODcxMjA3MzksIm5iZiI6MTc4NzEyMDEzOX0.bGRfpc9qbGRN0x_BIozz5DWuz78f_mM-B3bd1o3cq9Y&client=fb6789af-0268-45bb-8583-c06b18daa72a&mode=fit","logoId":"e6c96ca8-24bc-4ee6-bbdf-f40c3dbbf6f6","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Utoolity Help Center","sharedPortalName":"Utoolity Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Utoolity Help Center","sharedPortalName":"Utoolity Help Center","localeDisplayName":"English (United States)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"localeDisplayName":"French (France)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#ff8300","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/d676ff8a-b552-490b-ab08-a3462404a7ff/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmYjY3ODlhZi0wMjY4LTQ1YmItODU4My1jMDZiMThkYWE3MmEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ2NzZmZjhhLWI1NTItNDkwYi1hYjA4LWEzNDYyNDA0YTdmZiI6WyJyZWFkIl19LCJleHAiOjE3ODcxMjA3MzksIm5iZiI6MTc4NzEyMDEzOX0.ISK8lenO5S4rs2vxVqPLNEjzbmC2NUsl_gANUtM5x1M&client=fb6789af-0268-45bb-8583-c06b18daa72a&height=300&mode=fit","bannerMediaApiFileId":"d676ff8a-b552-490b-ab08-a3462404a7ff","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"10","key":"uis","projectId":10514,"serviceDeskId":10,"name":"Utoolity Information Security","description":"<p>Welcome! You can raise a request for Utoolity Information Security using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/10","onlyPortal":false,"reqTypes":[{"id":"67","name":"Ask us anything","descriptionHtml":"","callToAction":"Ask us anything","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10964,"iconUrl":"https://utoolity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10964","groups":[24],"key":""},{"id":"127","name":"Initiate GDPR request","descriptionHtml":"","callToAction":"Initiate GDPR request","introHtml":"<p>Do you want to exercise your rights under the GDPR? We are happy to help.</p>","icon":10933,"iconUrl":"https://utoolity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10933","groups":[24],"key":""},{"id":"69","name":"Report vulnerability","descriptionHtml":"","callToAction":"Report vulnerability","introHtml":"<p>Do you think you have found a security issue? Our security team is all ears.</p>","icon":10941,"iconUrl":"https://utoolity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10941","groups":[24],"key":""},{"id":"68","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10942,"iconUrl":"https://utoolity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10942","groups":[],"key":""},{"id":"66","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10956,"iconUrl":"https://utoolity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10956","groups":[],"key":""},{"id":"64","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10935,"iconUrl":"https://utoolity.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10935","groups":[],"key":""}],"reqGroups":[{"id":24,"name":"General"}],"orderMapping":{"24":[69,127,67]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a7c0b8f2-71bd-38f4-af79-01aa78e819f2","appLinkName":"System Confluence","appLinkUrl":"https://utoolity.atlassian.net/wiki","spaceKey":"UIS","spaceName":"Utoolity Information Security","spaceUrl":"https://utoolity.atlassian.net/wiki/spaces/UIS","isServer":false},"labels":[],"projectKey":"UIS","serviceDeskId":10,"kbLinkDomainURLs":["https://utoolity.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":10,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"UIS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmYjY3ODlhZi0wMjY4LTQ1YmItODU4My1jMDZiMThkYWE3MmEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tLTE4MTQ4NDEwMzkiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOnVwbG9hZDoqIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc4NzEyMTMzOSwibmJmIjoxNzg3MTIwMTM5LCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.5rsc22Q4XCgkRGEU8_aIs-CIxBXZhM_mCVog2_K5RNs","targetCollection":"upload-user-collection--1814841039","endpointUrl":"https://api.media.atlassian.com","clientId":"fb6789af-0268-45bb-8583-c06b18daa72a","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Utoolity Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://utoolity.atlassian.net/wiki","kbLinkDomainURLs":["https://utoolity.atlassian.net"]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"appName\":\"\",\n \"connectToForgeMigration\": {\n \"defined\": false,\n \"willMigrateToForgeBeforeEOS\": \"UNDECIDED\",\n \"migrationGuideUrl\": \"\"\n },\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/10?xdm_e=https%3A%2F%2Futoolity.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&userAccess=true&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI4NmFjOGY4YTlhOTJiMjQwMmE1ZGQ1OTM5NzM3N2E3MzBiZDczYzkwZjkzYTM4ZWM0ZDg3YmE3ZmZhM2Q3MGFlIiwiaXNzIjoidXRvb2xpdHkuYXRsYXNzaWFuLm5ldCIsImNvbnRleHQiOnt9LCJleHAiOjE3ODcxMjEwMzksImlhdCI6MTc4NzEyMDEzOX0.l36qsB7k6_fH5ueM4q65jreRRsUp84h9_hAU0aWX1FA\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6InV0b29saXR5LmF0bGFzc2lhbi5uZXQiLCJjb250ZXh0Ijp7Im5hdiI6eyJpc05ld05hdmlnYXRpb24iOnRydWV9LCJ1cmwiOnsiZGlzcGxheVVybCI6Imh0dHBzOlwvXC91dG9vbGl0eS5hdGxhc3NpYW4ubmV0IiwiZGlzcGxheVVybFNlcnZpY2VkZXNrSGVscENlbnRlciI6Imh0dHBzOlwvXC91dG9vbGl0eS5hdGxhc3NpYW4ubmV0In0sImppcmEiOnsicHJvamVjdCI6eyJrZXkiOiJVSVMiLCJpZCI6IjEwNTE0In19fSwiZXhwIjoxNzg3MTIxMDM5LCJpYXQiOjE3ODcxMjAxMzl9.jfyZVHV6D1bNy--9X1tfhRCSgkTbe-1y1DlgwZEDYlI\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://utoolity.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://utoolity.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"UIS\\\",\\\"id\\\":\\\"10514\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"UIS\\\",\\\"project.id\\\":\\\"10514\\\",\\\"servicedesk.serviceDeskId\\\":\\\"10\\\"}\",\n \"timeZone\":\"Etc/UTC\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://utoolity.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}