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Comment: Updated regarding JSM rebranding.



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Use the Automate with AWS if condition to evaluate remote conditions with AWS from Jira Service Desk Management automation rules.


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On this page:

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Related pages:


Configuration

To configure an Automate with AWS if condition:

  1. Follow the steps in Automating your service deskproject
  2. When editing the IF field, select the Automate with AWS if condition
  3. Complete the following settings:

    AWS Connector

    Select the shared Identity Federation for AWS connector.

    Action

    Select the remote AWS action – the action must return a response adhering to the action response format.


  4. Configure the selected AWS action's parameter template as documented for each action:

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    cqllabel = "action" and label = "condition"

Entity Variables

You can inject contextual variables with workflow entities into the remote action payload templates. The applicable entities for the Jira if condition are:

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Examples

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The examples are currently composed to reference only core entity variables – you can also reference all Jira specific entity variables, for example ${issue.fields.summary}.


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cqllabel = "example" and label = "parameters" and label in ( "core" , "jira-service-desk" ) and label = "condition"

How-to Articles

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Frequently Asked Questions (FAQ)

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