Using the Automate with AWS if condition in Jira Service Desk

Configuration

To configure an Automate with AWS if condition:

Follow the steps in Automating your service desk
When editing the IF field, select the Automate with AWS if condition
Complete the following settings:
AWS Connector
Select the shared Identity Federation for AWS connector.
Action
Select the remote AWS action – the action must return a response adhering to the action response format.
Configure the selected AWS action's parameter template as documented for each action:
- Page:
  
  Using the Get Systems Manager Parameter action
- Page:
  
  Using the Automate with AWS task in Bamboo
- Page:
  
  Using the Invoke Lambda Function action

Entity Variables

You can inject contextual variables with workflow entities into the remote action payload templates. The applicable entities for the Jira if condition are:

Examples

The examples are currently composed to reference only core entity variables – you can also reference all Jira specific entity variables, for example ${issue.fields.summary}.

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Frequently Asked Questions (FAQ)

Atlassian account required

Due to a regression within Questions for Confluence Cloud, you need to log in with your Atlassian ID (or sign up for a new account) to access these automatically curated FAQs (refer to UAA-312 for the background).

AWS Connector	Select the shared Identity Federation for AWS connector.
Action	Select the remote AWS action – the action must return a response adhering to the action response format.