Using the Automate with AWS then action in Jira Service Management

Use the Automate with AWS then action to run remote actions with AWS from Jira Service Management automation rules.


To configure an Automate with AWS then action:

  1. Follow the steps in Automating your service project
  2. When editing the THEN field, select the Automate with AWS then action
  3. Complete the following settings:

    AWS Connector

    Select the shared Identity Federation for AWS connector.

    Select the remote AWS action.
  4. Configure the selected AWS action's parameter template as documented for each action:

Entity Variables

You can inject contextual variables with workflow entities into the remote action payload templates. The applicable entities for the Jira then action are:


How-to Articles

Frequently Asked Questions (FAQ)