Using the Automate with AWS if condition in Jira Service Management

Use the Automate with AWS if condition to evaluate remote conditions with AWS from Jira Service Management automation rules.


To configure an Automate with AWS if condition:

  1. Follow the steps in Automating your service project
  2. When editing the IF field, select the Automate with AWS if condition
  3. Complete the following settings:

    AWS Connector

    Select the shared Identity Federation for AWS connector.


    Select the remote AWS action – the action must return a response adhering to the action response format.

  4. Configure the selected AWS action's parameter template as documented for each action:

Entity Variables

You can inject contextual variables with workflow entities into the remote action payload templates. The applicable entities for the Jira if condition are:


How-to Articles

Frequently Asked Questions (FAQ)