Support Channels
The following support channels are monitored in order of priority:
Questions & Answers | Find answers and ask questions |
Support Portal | |
Send us an email to support@utoolity.net | |
Phone | Call us via phone at +49.64067750741 |
Response Times
Expect a response to support requests via the in product Provide App Feedback links resp. the Utoolity Apps for Atlassian project within 1 business day (24 hours). Please don't hesitate to contact us via other channels if you shouldn't receive a timely response!
Business Hours
Expect us to be available on Monday - Friday from 08:00 - 20:00 UTC in general; this can be a slightly sliding window though