Do my Atlassian host application and Utoolity app licenses have to match?

 

Yes, this is a limitation imposed by the Atlassian Marketplace, see the Marketplace Licensing and Pricing FAQ:

Which license do I choose when purchasing an app?:

Purchase the license tier that matches the number of users you have licensed for your host product. For example, if you have a 25-user Confluence license, purchase the Confluence app at the 25-user tier. The app will only function if its license matches or exceeds the tier of the host product – even if only some of your licensed users need to use the app.

For Jira, you must purchase the app license that matches the highest Jira application tier. For example, if you have a 500-User Jira Software license, and a 20-Agent Jira Service Management license, your Jira apps must be at the 500-User level. 

 

Obviously there are many valid use cases where this limitation doesn't make sense. Accordingly, many customers and vendors have requested the ability to decouple the app user tier from the host application - please contact Atlassian directly for any questions in this regard, maybe they will reconsider this over time.

 

Atlassian®, Atlassian Bamboo®, Bitbucket®, Atlassian Crowd®, Confluence®, Jira®, Jira Service Management™, Opsgenie®, and Statuspage™ are registered trademarks of Atlassian.
Amazon Web Services™, AWS™ and the “Powered by Amazon Web Services” logo are trademarks of Amazon.com, Inc. or its affiliates in the United States and/or other countries.

Utoolity® is a registered trademark of Utoolity GmbH.
© 2024 Utoolity GmbH. All rights reserved.